Deep East Texas 2-1-1 Secures Prestigious Accreditation
Deep East Texas 2-1-1 is among a select group of organizations to be accredited by the Alliance of Information and Referral Systems (AIRS), in recognition of the quality of the information and referral service it provides to the 12-county Deep East Texas Council of Governments (DETCOG) region. It demonstrated excellence in the information and referral services field by successfully completing a detailed professional accreditation process administered by the Alliance of Information and Referral Systems (AIRS).
AIRS is an international nonprofit professional association with a membership of more than 1,200 public and private organizations that bring people and services together through information and referral (I&R). I&R organizations create and maintain databases of agencies and programs that offer services, and disseminate that information through a variety of
channels to individuals and communities.
The AIRS Accreditation Program is a multi-phase process that assesses more than 200 distinct components of an I&R service's operation and includes an expert review of the agency's resource database, a "secret shopper" monitoring of service delivery, and culminates in a detailed onsite review.
Deep East Texas 2-1-1 joins more than 140 organizations in the United States and Canada to have successfully attained AIRS Accreditation. It provides I&R services to callers from Angelina, Houston, Jasper, Nacogdoches, Newton, Polk, Sabine, San Augustine, San Jacinto, Trinity and Tyler Counties when they pick up their phones and dial 2-1-1.
The Deep East Texas Council of Governments is voluntary association of local governments in the 12 county region encompassing all of Angelina, Houston, Jasper, Nacogdoches, Newton, Polk, Sabine, San Augustine, San Jacinto, Shelby, Trinity and Tyler counties. DETCOG is both a political subdivision of the State of Texas and a federally chartered Economic Development District. It is one of 24 regional councils of governments in Texas. It was formed to facilitate planning, eliminate duplication, and promote economy and efficiency in the coordinated development of the region.