Some SWEPCO customers impacted by storms may not have power restored until Thursday night

SWEPCO linemen and servicers have restored power to more than 14,000 customers as of 4 p.m. Monday

NOTE: Estimated restoration times for Natchitoches, Mansfield and Hornbeck added; ETRs for parts of East Texas have moved to 8 p.m. Tuesday.

 

Southwestern Electric Power Company (SWEPCO) linemen and servicers have restored power to more than 14,000 customers as of 4 p.m. Monday.

 

At the peak, 31,000 customers were without power. More than 300 linemen, servicers and tree trimmers are working to restore service to 17,000 customers.

 

A series of severe storms moved through the Ark-La-Tex and have left the ground saturated. Soggy soils and high winds make trees more apt to fall and bring down power lines.  Damage assessors working in East Texas and Southwest Arkansas found more trees, poles, and wires down than originally predicted. This has extended the estimated time of restoration for Texarkana, Mt. Pleasant, Atlanta, and Ashdown to 8 p.m. Tuesday.

 

Crews from SWEPCO’s sister utility Public Service Company of Oklahoma are assisting with power restoration.

 

The outages include approximately 16,000 customers in Louisiana, 700 in Texas, and 1,200 in Arkansas. Additional storms may delay repairs already underway and cause additional outages.

 

The estimated restoration times for 95% of customers in the Shreveport-Bossier area are preliminary. These estimates may be shortened as additional linemen become available.
 

· Shreveport – 10 p.m. Thursday

· Bossier City – 10 p.m. Thursday

· Haughton (North Bossier Parish) – 10 p.m. Wednesday

· Hornbeck – 7 p.m. today

· Mansfield – 10 p.m. today

· Natchitoches – 6 p.m. Tuesday 

· Vivian, Plain Dealing (North Caddo Parish) – 6 p.m. Tuesday

 

In Arkansas and East Texas, power is expected to be restored to 95 percent of customers by:

 

Arkansas

· Ashdown – 8 p.m. Tuesday
 

Texas

· Atlanta – 8 p.m. Tuesday

· Longview – 10 p.m. today

· Gladewater – 10 p.m. today

· Kilgore – 10 p.m. today 

· Marshall – 10 p.m. today

· Mt. Pleasant – 8 p.m. Tuesday

· New Boston – 8 p.m. Tuesday

· Texarkana –  8 p.m. Tuesday

 

Public safety reminders:

· Downed power lines - Never touch a downed line, or go near it, no matter how harmless it looks. The line could be energized. Don’t touch anything in contact with the line, such as trees, fences or puddles of water. Stay away, and keep others away, especially children and pets. Call SWEPCO at 1-888-218-3919 or 911 immediately. 

· Portable generator safety – If you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators can "backfeed" electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers' instructions carefully, and plug essential appliances directly into the generator.

How to report, track outages

· Use the SWEPCO app, available for download via the App Store or Google Play.

· Visit SWEPCO.com/OutageMap to find detailed information without logging into your account

· Sign up for text and email updates, including estimated time of restoration, at SWEPCO.com/Alerts.

· Call 1-888-218-3919 to report your outage

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