About 27,000 SWEPCO electric customers without power after Sunday storms

Crews busy working on restoring power in East Texas, Louisiana, Arkansas

More than 300 linemen, servicers and tree trimmers are working to restore power to the approximately 27,000 Southwestern Electric Power Company (SWEPCO) customers who remain without power after severe storms with high winds struck on Sunday the Ark-La-Tex.

 

Back-to-back storms have left the ground saturated. Soggy soils and high winds make trees more apt to fall and bring down power lines.

 

Crews from SWEPCO’s sister utility Public Service Company of Oklahoma are assisting with power restoration.

 

The outages include approximately 24,000 customers in Louisiana, 1,200 in Texas, and 2,000 in Arkansas. Additional storms may delay repairs already underway and cause additional outages. At the peak, about 31,000 customers were without service.

The estimated restoration times for 95% of customers in the Shreveport-Bossier area are preliminary. These estimates may be shortened as additional linemen become available.

· Shreveport – 10 p.m. Thursday

· Bossier City – 10 p.m. Thursday

· Haughton – 10 p.m. Wednesday

· Plain Dealing – 6 p.m. Tuesday

· Vivian – 6 p.m. Tuesday

 

In Arkansas and East Texas, power is expected to be restored to 95 percent of customers by:

 

Arkansas

· Ashdown – 11:59 p.m. today

Texas

· Atlanta – 11:59 p.m. today

· Longview – 10 p.m. today

· Gladewater – 10 p.m. today

· Kilgore – 10 p.m. today 

· Marshall – 10 p.m. today

· Mt. Pleasant – 11:59 p.m. today

· New Boston – 11:59 p.m. today

Employees are assessing damage in and around Mansfield, Natchitoches, and Hornbeck. SWEPCO will share estimated restoration times for these areas once they are available.

 

Public safety reminders:

· Downed power lines - Never touch a downed line, or go near it, no matter how harmless it looks. The line could be energized. Don’t touch anything in contact with the line, such as trees, fences or puddles of water. Stay away, and keep others away, especially children and pets. Call SWEPCO at 1-888-218-3919 or 911 immediately. 

· Portable generator safety – If you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators can "backfeed" electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers' instructions carefully, and plug essential appliances directly into the generator.

How to report, track outages

· Use the SWEPCO app, available for download via the App Store or Google Play.

· Visit SWEPCO.com/OutageMap to find detailed information without logging into your account

· Sign up for text and email updates, including estimated time of restoration, at SWEPCO.com/Alerts.

· Call 1-888-218-3919 to report your outage

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