Power providers report major reductions in numbers of storm outages

Deep East Texas Co-Op says it may be Monday before all customers have service restored

Electric service providers in the region on Sunday reported major progress in getting power service restored after Saturday's round of storms.

Between Deep East Texas Electric Cooperative and SWEPCO, an estimated 20,700 customer had been without power during the height of Saturday's storm damage in East Texas and Western Louisiana.

As of 12:30 p.m., Deep East Texas Electric Cooperative reported approximately 1,600 outages remained scattered across the system. That figure was down from about 4,000 customers without electricity on Saturday.

  Britteny Ford, co-op spokeswoman, said crews are reporting many trees, lines and poles down.  “Please understand the extent of damage and continued high winds, has slowed restoration efforts considerably.,” Ford said. “At this time, outages are expected to continue into Monday afternoon.”

She said if you or someone in your household is dependent upon life support, identify a location you can move to that has an alternate power source.

  “DETEC would like to remind members to be safe - STAY AWAY FROM ALL DOWNED LINES,” Ford said. “Consider them all to be live and dangerous.”

  Cooperative customers with outages may be reported by calling: 1-800-392-5986.

Due to heavy call volume, please have the telephone number associated with your account and meter number available to expediate your outage report by using the automated system.  This information may be found on your bill.

  Deep East Texas Electric Cooperative is a non-profit electricity provider serving 8 counties in Deep East Texas: San Augustine, Shelby, Sabine, Panola, Nacogdoches, Rusk, Jasper and Newton.

SWEPCO on Sunday reported it has restored power to 9,200 customers after severe storms on Saturday struck the Ark-La-Tex. At the peak, about 16,700 customers were without power.

  The outages include approximately 6,200 customers in Louisiana and 1,200 in Texas.

  SWEPCO and contract linemen are working as quickly and as safely as possible to restore power throughout the day. Power was expected to be restored to 95 percent of customers by:


·         Shreveport – 11:59 p.m. Sunday

·         Benton – 11:59 p.m. Sunday

·         Haughton – 11:59 p.m Sunday

·         Mansfield – 10 p.m. Sunday

·         Natchitoches – 10 p.m. Sunday

·         Hornbeck – 10 p.m. Sunday


·         Longview – 2 p.m. Sunday

·         Marshall – 2 p.m. Sunday

 How to report, track outages

·         Use the SWEPCO app, available for download via the App Store or Google Play.

·         Visit SWEPCO.com/OutageMap to find detailed information without logging into your account

·         Sign up for text and email updates, including estimated time of restoration, at SWEPCO.com/Alerts.

·         Call 1-888-218-3919 to report your outage

For updates and photos, follow SWEPCO on Facebook and Twitter.

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